FREQUENTLY ASKED QUESTIONS

I don't know where to start. What should I do?
If you or a friend or loved one is in danger of harming themself or others, dial 911. If you are in crisis or you need to know how to help a friend or loved one in crisis, call the Lifeline at 1-800-273-TALK (8255). 
 
Call the Crisis Link Hotline at 703-527-4077 or text them at 703-997-5444
Chat online with a specialist at CrisisChat.org or ImAlive.org

Mental Health Emergency Services and Mobile Crisis Unit – 703-573-5679

Other tips: 
1) If you or your child is in school, ask the school social worker or school psychiatrist for guidance. 
2) If you have health insurance, call the number on the insurance card and ask to speak to a mental health referral specialist, or visit the insurance mental health care website. They can help you identify what services are covered, and who the in-network providers are for your needs.
3) If you do not have insurance and you need a therapist, call your local Community Services Board and ask assistance. 


I got a list of therapists from my family doctor. How do I know which one I should call?
If you have insurance and need to see an in-network provider, check your insurance company's website or call the number on your insurance card to find out which ones are in-network. 
 
If you don't have mental health insurance and can't pay out of pocket, there are several organizations that offer counseling on a free or sliding scale in northern VA. See the Find a Therapist page for that list. 


I don't live in Northern Virginia. How can I get this information as it pertains to my community?
If you need to find an in-network provider for your insurance plan, you should always start by looking at the provider search on their website or calling the number on your insurance card. 
 
If you don't have insurance and can't pay out of pocket, contact your local community services board for guidance. You can find them by Googling "community services board" and the name of your county. 

You can also call the national lifeline (1-800-273-TALK) and ask for help finding providers that offer counseling for free or on a sliding scale. 
 
If you would like to see your community's resources added to ConnectMe, email your inquiry to kbrennanmail@gmail.com.